Refund policy

Please inspect your order carefully upon arrival and let us know within 14 days if any significant damage occurred in transit. Please provide images of the damages and email us sales@airlusionscandles.com

Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery.

You may return your unused product within 14 days of purchase. The buyer is responsible for shipping cost on all return items.  We do not do exchanges at this time.